Frequently Asked Questions
Find here the answers to the most frequently asked questions from our customers
Questions & Answers
Who are your services for?
Our services are for both individuals and professionals: apartments, houses, residential buildings, offices, shops, hotels, and public buildings.
Can several services be combined into a single service?
Absolutely. It is possible to combine several services into a single order to benefit from a comprehensive, efficient, and cost-effective solution.
Is the cleaning suitable for all types of fabrics and surfaces?
Yes.
We adapt the cleaning method to each type of fabric, upholstery, glass, or surface to guarantee optimal results without risk of damage.
Do you offer high-rise window cleaning?
Yes.
We perform standard window cleaning as well as high-rise cleaning, including rappelling and using specialized equipment, in accordance with safety standards.
Do you offer regular maintenance services?
Yes.
We offer regular maintenance contracts for buildings, offices, shops, and hotels, with a frequency customized to your needs.
How is the price determined?
The price depends on the type of service, the surface area, the level of soiling, the complexity of the work, and the scope of the project. We always provide a clear, transparent, and upfront quote.
Is the quote free?
Yes. The quote is free and without obligation.
Is the service safe?
Yes.
All our work is carried out with strict adherence to safety regulations, a high level of professionalism, and demanding standards, including for work at height.
Is the client's presence required during the service?
Not necessarily. In most cases, their presence is not required, particularly for offices, buildings, or outdoor work.
Why choose us?
Because with us, you benefit from :
• Professional and reliable service
• Meticulous work down to the smallest detail
• Personalized attention
• A complete cleaning solution from a single provider